Loan Director clients can now seamlessly access Scienaptic’s AI-powered underwriting

Scienaptic AI announced its integration with Loan Director from Fiserv, a provider of payments and financial technology solutions. With this integration, users of Loan Director, a full-function consumer and business loan origination system, can seamlessly access Scienaptic’s advanced AI-powered signals for underwriting.

Loan Director is an open-architecture loan origination system that allows financial institutions to serve borrowers who increasingly expect on-demand, real-time digital services. The partnership will increase the adoption of AI for lending and give more members access to fair, inclusive credit.

Scienaptic recently successfully deployed its AI credit decisioning platform at SECU, Maryland’s largest credit union. As part of the deployment, Scienaptic’s AI platform has been seamlessly integrated with SECU’s Loan Origination System (LOS), Loan Director.

Kevin Kesecker, EVP and Chief Administrative Officer of SECU said, “Our vision remains to drive greater financial inclusion and provide a better experience for the community we serve. Scienaptic’s AI underwriting platform, in combination with Loan Director, is helping us actualize this vision. It enables us to approve more applicants at the margins, support financial inclusiveness, allows underwriters to spend more of their time on personalizing offers, improves our portfolio risk profile, and automates our loan decisioning process, leading to a significant reduction in application turnaround times.”

“AI is transforming the lending landscape, and our collaboration with Scienaptic enables our clients to integrate AI seamlessly into their lending processes, promoting intelligent, automated decision-making. Beyond improving efficiency, AI will assist our clients in enhancing customer experience, increasing approval rates, and broadening the scope of credit accessibility,” said Jeffrey Vander Linden, vice president of Digital Deposit and Lending at Fiserv.

Pankaj Jain, Co-Founder & President of Scienaptic AI, said, “Our partnership with Fiserv removes the integration hurdles that have prevented lenders from implementing AI. This partnership will increase the adoption of AI and allow more consumers to access credit. By working together, we will be able to drive faster and smarter loan signals for financial institutions and empower them to say "yes" more often to their members and customers."