Creates Enhanced Employer Group Experience

Financial Center recently launched our Health Savings Hub, a custom developed platform crafted to provide employer partners a simplified Health Savings Account (HSA) management experience. This new portal provides convenience for participating Human Resource teams, offering a suite of features that prioritize efficiency and transparency in managing participation of their employees in our HSA program.

With hundreds of employer partners participating in our HSA program, the Hub will position the Credit Union for continued growth in expanding employer partners and create capacity for our HSA team to serve members and partners more effectively.

Designed by gathering feedback from existing HSA partners, the Hub provides many features including:

• Opening new accounts using batch census data or manual additions.

• Providing current funding data and the ability to view employee engagement in the HSA program.

• Self-administration for plan, contribution, or employment changes.

• Executive level reporting for usage, funding, and participation. For several years, digital innovation has been a focus for Financial Center.

When kicking off the project, the team explored various providers for this platform. Due to the size of our program and partner requests, Financial Center elected to develop the platform ourselves, working with credit union development leader, Trabian, to build a custom portal that includes commonly requested features. When speaking about the rollout, Cam Minges, President & CEO, highlighted the broader vision of Financial Center, saying, "Our mission revolves around being better, faster, and easier for our members – and that promise extends to our employer partners, too. The Health Savings Hub is a testament to our dedication not to take the easy route, but to develop systems and processes that truly solve problems. I’m excited about the transformative impact it will have."