The National Credit Union Administration’s Office of Financial Technology and Access is establishing office hours where credit union representatives, financial technology companies, and credit union associations can schedule time to speak about financial technology with representatives from the NCUA’s fintech and credit union programs.

Potential topic areas of discussion can include, but are not limited to, questions related to emerging technology in credit unions, fintech inquiries from credit unions, financial inclusion through technology inquiries, and general questions or points of discussion related to barriers experienced by credit unions and fintech companies when interacting with one another.

Stakeholders can submit a request to speak with the Financial Technology and Access team during open office hour periods by emailing fintechmail@ncua.gov. Please include your organization’s name and the topic you would like to discuss during office hours in your request. Meeting times will be limited to 30 minutes.

Submission requests for 2024 office hours will open 60 days prior to the upcoming office hours occurring August 20–22 and November 12–14. Requests submitted outside of this timeframe will not be considered.

Due to a potential high volume of requests, the Fintech and Access team will make their best effort to accommodate meeting times during your requested office hour period. If the team is unable to meet at the requested time or fulfill your request, we invite you to request a meeting during a future open office hours period.

The NCUA Office of Financial Technology and Access identifies barriers, challenges, and opportunities credit unions face in adopting and using technology to provide financial products and services to their members. The office is committed to promoting the development and deployment of technologies and innovations that can expand financial inclusion and equitable and affordable consumer access within the credit union system.

Questions concerning the office hours should be sent to fintechmail@ncua.gov.