Due to USC’s service oriented quality and expertise, Purdue FCU selected United Solutions CUSO as their Collections Provider.

United Solutions Company (USC), a CUSO hosting core processing and other services for credit unions, announced Purdue Federal Credit Union has signed a contract to utilize USC’s Collection Services. Purdue Federal Credit Union has chosen USC as their business partner because of their understanding of the distinctive challenges facing credit unions.

“United Solutions is excited to provide collections services to such a prestigious credit union as Purdue Federal Credit Union,” states Jim Giacobbe, President and CEO of USC. “The experienced team at United Solutions led by VP of Collections, Tony Neff, will work hard, deliver results, and ensure the leadership team at Purdue is happy with their decision.”

Purdue Federal Credit Union was founded as Purdue University Employees Credit Union in 1969 by a group of Purdue University employees. Put simply, they wanted a place where they, their families and fellow employees could save and borrow money safely, confidentially, and at a fair rate of interest.

Over the years, the financial institution went through several name changes. It finally became Purdue Federal Credit Union in 2010, shortly after acquiring Members United Federal Credit Union. The new name was a true reflection of the membership base, which includes students, faculty, staff and communities where Purdue University and its regional campuses operate.

Headquartered in West Lafayette, Ind., Purdue Federal is a member-owned financial cooperative with more than 100,000 members worldwide and assets nearly $1.9 billion. Its mission is to earn the trust of its members and become their financial partner for life. Its staff is driven by superior member service and dedication to the Greater Lafayette, Crown Point and La Porte communities.

Through its 10 full-service branches, three satellite branches, and digital banking services, Purdue Federal offers members a full menu of financial products including, but not limited to, loans such as locally serviced mortgages, vehicle loans, credit cards and business loans; and deposit products such as checking, savings and money markets. Members can also access and manage their accounts 24/7 with robust digital banking services.

“Purdue Federal is excited to partner with United Solutions CUSO as an extension of our Loss Mitigation department,” says Evelyn Royer, CPA – Senior Vice President of Operations. “Their assistance will help us work with all of our members who are facing financial challenges more effectively to minimize losses for the credit union. We look forward to working with the team at United Solutions.”

Since 1999, USC has provided a variety of collection services specifically for credit unions. Our staff has extensive collections and credit union experience and is managed by a veteran professional in the credit union industry. Our staff is bonded and insured through CUNA Mutual Insurance Society (CUMIS). Our Collections enables your staff to efficiently collect on loans and accounts without having to use multiple systems in order to access critical information. Collectors benefit from access to real-time information, reducing the amount of time and effort required to work their queues. A 360-degree view of the member relationship makes it easy to access the information necessary to collect on every delinquent loan and negative account. The collector can quickly view critical member details, including contact information, payment/deposit history and balance information for each delinquent loan or negative account. All of this information is arranged in flexible and customizable work queues.