Rapid Finance, a leading small business financing platform specializing in providing customized solutions, announced its partnership with UBIZ Venture Capital, a non-profit Community Development Financial Institution (CDFI) dedicated to serving minority and disadvantaged businesses. Through this partnership, UBIZ successfully modernized its lending operations by integrating Rapid Finance’s loan origination system (LOS), Decisioneer, and its pre-built integration with LoanPro’s API-first lending and credit platform. As a result, UBIZ was able to overcome operational challenges and position itself for significant growth.  

The integration between Decisioneer and LoanPro’s advanced lending solution provides a seamless transition from loan origination to management and servicing. The combination of these two solutions enabled UBIZ to cultivate deeper business relationships with borrowers and allowed for greater flexibility and customization in its lending capabilities. 

“Partnering with UBIZ has been an exciting opportunity and demonstrates how Lending-as-a-Service technology can be a powerful tool in transforming community lending,” said Will Tumulty, CEO of Rapid Finance. “This partnership reflects Rapid’s commitment to assisting CDFIs in better serving small businesses and their communities.” 

Decisioneer’s white-label solution simplified loan interactions for UBIZ customers, providing a seamless, branded interface. Configurable workflows, rules and communication modules helped enhance the customer journey, allowing UBIZ borrowers to manage their accounts efficiently from application to approval. Additionally, Decisioneer simplified offer management and the closing process, generating faster and more accurate loan issuance.  

Once closed, the loan is seamlessly transferred to LoanPro with all relevant data for servicing. LoanPro’s platform allows UBIZ to effectively manage ongoing loan servicing and stay on top of their portfolio. LoanPro’s customer portal empowers borrowers to self-manage their accounts, handling tasks such as checking loan status and making loan payments while offering a more convenient and user-friendly experience. 

With this seamless integrated platform UBIZ has the ability to serve their borrowers efficiently and develop long-term relationships with their borrowers as their needs evolve and change. 

“Rapid Finance went above and beyond as a vendor—this migration would not have happened without them,” said Alisa Bray, Director of Operations, Portfolio Management & Programs at UBIZ. “Thanks to the dedicated IT support and guidance, I can clearly visualize how we will capitalize on the LoanPro platform to continue building a better experience internally and for our customers.”  

Access the full case study here.