Mergers have been a hot topic in world of credit unions for the past couple of years. Thanks to mergers, the total number of credit unions has gone down significantly. At the same time, many credit unions, including small credit unions have benefitted, but there are still complexities they have to face when it comes […]
MDT’s Gary Lee Discusses Navigating the Complexities of Mergers Read More »
AI presents many great opportunities for credit unions, but it also comes with its fair share of risks. AI can be very helpful and save time on certain kinds of tasks, but there are challenges when it comes to ensuring that everything regarding a credit unions’ use of AI is in compliance. In order for
Finding the Balance with Using AI Read More »
When it comes to banking relationships, personalization is a must-have for building trust. People feel special when they’re remembered as more than an account number. They don’t know AI helps credit unions supplement that personal touch. In fact, according to a recent announcement from Personetics, “over 70% of consumers want timely and contextual financial advice
AI Helps Credit Unions Keep the Human Touch Read More »
More people turn to digital banking services daily, making it crucial for credit unions to balance seamless digital member experiences with robust security. Part of that process will involve credit unions cleaning up their data and preparing for ever-increasing digital-first engagement, according to Jack Henry President of Credit Union Solutions Brynn Ammon. Ammon met up
The current political situation has left the future of lending up in the air. At the moment, the Fed is keeping interest rates steady, but it remains to be seen what effect the Trump administration’s tariffs will have on the economy. At the same time, there are opportunities for credit unions to grow their portfolios. More
Consumer Lending Trends and Opportunities for Credit Unions in 2025 Read More »
Credit unions have supported members through a variety of challenges, whether it be financial hardships or domestic violence. It’s those credit union stories of helping members that make them what they are. It’s mission-critical those stories get shared. Enter Backbone, a project started by a handful of collaborative credit unions, including Community Financial Credit Union.
Backbone: The Work of Sharing Credit Union Stories Read More »
Boosting employee engagement is a challenge that continues to evolve as new generations make their way into the workplace. Having data that can identify how to best boost engagement is incredibly helpful, but that data needs to be measuring true engagement. It’s also important that your credit union actually do something with that data in
Employee Engagement vs Employee Satisfaction Read More »
Digital banking services are second nature to consumers now. McKinsey & Company estimated that digital banking channels will account for more than 90% of banking interactions globally. So, what’s next? As consumers use these channels more, they expect a smooth, quality experience. At the same time, they still want to talk to real person when needed. Balancing
Candescent: Digital Banking Trends to Follow in 2025 Read More »
Demand for microloans has grown significantly in recent years. It’s how many of credit unions’ digital-first competitors are able to reel in so many millennials and Gen Zers. For the 77% of people in the US who live paycheck-to-paycheck, microloans can be a crucial lifeline. Credit unions can leverage small-dollar loans to meet the needs
Build Relationships Through Microloans Read More »
The League of Credit Unions & Affiliates is excited to announce that Congressman Dale Strong (AL-05), Congressman Byron Donalds (FL-19), Congresswoman Nikema Williams (GA-05), and Congressman Gerry Connolly (VA-11) have been named the 2024 Federal Lawmakers of the Year from their respective states. They were formally recognized last week at the America’s Credit Unions Governmental Affairs
The Credit Union Connection: The tools and insight you need to help credit unions advance your communities and movement.
Spreading knowledge for brand awareness, career and leadership development, and the plethora of business partners that can help credit unions remain relevant. Oh, yeah, and we actually have a personality.
@2025 The Credit Union Connection, LLC.
