Carolina Foothills Federal Credit Union Partners with DoubleCheck Solutions to Offer Service Notifying Members of Insufficient Funds

Members get unparalleled transparency and control to proactively correct NSF transactions

Carolina Foothills Federal Credit Union (CFFCU) is partnering with DoubleCheck Solutions, to give its members the ability to stop payments with non-sufficient funds (NSF) from being declined automatically. They will have the ability to review and reprioritize critical transactions before they are returned.

DoubleCheck makes it easy for members by providing a mobile view on their phone to review their account and immediately see which transactions are at risk of being declined. They choose which ones to pay with their existing funds, and which ones to return. If they want, they can also add additional funds to their account via a credit card or a third-party payment service such as Venmo or PayPal. They can also bring cash into the credit union. This benefits CFFCU members by preventing negative outcomes, such as a returned payment to a landlord or utility company. It puts control in the member's hands because if they don't have the funds to resolve all impacted transactions, they can re-prioritize and select which items to pay and which to return.

CFFCU recognizes the need to offer such vital services to its members, because it's crucial to provide everyone with a streamlined way to avoid the ripple effect of negative consequences that result from a declined payment, including hefty late fees and poor credit ratings.

"DoubleCheck will help our members avoid the pain of cancelled services and late fees," said Scott Weaver, CEO of CFFCU. "Adding this important level of transparency to our portfolio is another way of providing support to those who need it most in the communities we serve."

DoubleCheck empowers credit union members by giving them the ability to choose which transactions to address first, and how to add funds to their account. This awareness makes it easy to ensure priority payments like rent, mortgage and utilities are prioritized. In addition, people can report suspicious or fraudulent charges through DoubleCheck, enabling them to immediately reject the item.

"In the tough economy we're faced with, it's essential to provide members with the tools they need to make the best decisions for themselves and their families," said Joel Schwartz, founder and co-CEO of DoubleCheck Solutions. "Overdraft protection continues to be a top concern for banks and credit unions, as well as their customers and members, and we're pleased to be working with Carolina Foothills Federal Credit Union to provide this groundbreaking technology and transparency to their members."