Maine State Credit Union to Open New Operations Center in Farmingdale

Maine State Credit Union is excited to announce the expansion of its back-office operations to a new facility in Farmingdale just down the road from its headquarters in Augusta. The 9,000-square-foot location will serve as the home base for its operations and support teams and solidify its commitment to Central Maine.

"We are growing," said President and CEO Stephen Wallace. "Most of our employees are in Central Maine, and I wanted a state-of-the-art back-office facility close to where they live. This location fits all the requirements; it is in Central Maine and close to our headquarters in Augusta."

The new operations center is located at 347 Maine Ave in Farmingdale and will be the new home for its eBranch call center, loan servicing, and online lending teams. Other departments may move to the location as their groups outgrow their current space in Augusta. The space will also house a fitness center and have an ATM for members to use. The new location will open in Spring 2024.

The headquarters for Maine State Credit Union is at 200 Capitol Street in Augusta, and this location serves as its primary retail branch location. Over the past several years, this branch location has seen an influx of in-person traffic and will expand its retail presence to occupy the entire first floor of the building. 

Maine State Credit Union opened branches in Gray and Rockland in 2022 and 2023, which has propelled growth in loans, deposits, and the need for its eBranch call center, which currently handles over 300 daily calls. They will open a new branch in Belfast, ME, in 2025.

"As a result of the expansion of our branch network and having a premium digital banking platform, we have seen remarkable growth over the past several years," said Wallace. "We will only continue to grow and be one of the largest employers in Central Maine."