MeridianLink Software Helps A+ Federal Credit Union Boost Loan Volume
Frictionless member experiences and end-end digital workflows contributed to this success
MeridianLink, Inc. has announced that A+ Federal Credit Union (A+FCU) has selected MeridianLink® to update its loan origination system, leveraging the Company’s multi-product platform, MeridianLink® One. The credit union already uses MeridianLink® Consumer, MeridianLink® Mortgage, MeridianLink® Portal, and MeridianLink® Opening for business accounts, and recently added MeridianLink® Consulting, MeridianLink® Engage, and MeridianLink® Insight. The end-to-end digital platform enables the Texas-based credit union to bundle data and technology to create enhanced member and employee experiences.
With over 193,000 members and more than $2.6 billion in managed assets, A+FCU has streamlined its loan origination process by adopting the MeridianLink One platform. Its configurable offerings enable A+FCU to enhance member relationships, access and learn from business data to provide more personalized experiences, and approve loans faster through automated decisioning. In fact, A+FCU doubled its instant approval rates on consumer loans after making the switch from six disparate loan origination platforms to the streamlined capabilities of MeridianLink One.
“A+FCU benefits from increased efficiency in its workflow by leveraging multiple MeridianLink solutions as part of the MeridianLink One offering,” said Devesh Khare, chief product officer at MeridianLink. “By working together, A+FCU has been successful in decreasing turnaround times, enhancing reporting analytics, and streamlining communication among members and partners.”
This transformation has led to optimized digital capabilities for A+FCU and improved the member experience for consumer and mortgage loan applications. MeridianLink’s cross-sell capabilities powered by its unified platform enable the credit union to efficiently consult with members about additional lending options based on their unique credit report information and other relevant data, making it easier to deepen member relationships. Moving forward, A+ FCU will incorporate the power of MeridianLink Engage to reach new and existing members with timely and personalized offers.
“Since partnering with MeridianLink, we’ve been more agile in our business, we are solving problems quicker, and we are going to market faster than before with initiatives that are most impactful to our members,” said Amber Isaku, vice president of lending at A+ Federal Credit Union. “The MeridianLink One platform and its data-driven, digital workflows provide a consistent end-to-end digital lending experience, enabling us to innovate continuously to offer the best digital experiences to our members.”