MessagePay Integration with Portico from Fiserv Enhances Credit Union Members’ Ability to Conveniently Manage their Finances

MessagePay, a leading digital payments platform for community financial institutions (CFIs), has announced an integration with Portico® from Fiserv, a full-service core account processing platform. This integration enables credit unions using Portico to seamlessly utilize MessagePay's state-of-the-art SMS payments technology, offering their members the flexibility to make payments at any time and from any location.

MessagePay's user-friendly technology empowers credit unions to securely and efficiently send payment reminder texts, engage in conversations with members, and facilitate payments made by members to the credit union. The integration with Portico enables the instantaneous crediting of members' accounts, enhancing efficiencies in loan payments, collections, credit cards and
customer service.

This functionality is made possible by API-driven payment information exchange between MessagePay and Portico, allowing credit unions to effortlessly provide accurate, real-time data to facilitate member payments at any time and from anywhere. “Integrating MessagePay’s innovative payments and messaging capabilities into our Portico core banking platform allows credit unions to communicate with and receive payments from members in a manner convenient to them,” said Vanessa Stock, VP of Product Management & Strategy for Credit Union Solutions at Fiserv. “Members can now make payments as simply as a few taps on their phone, and the information is updated in Portico and their digital banking application in real-time.”

“In a mobile-first world, frictionless payments and a simple user experience are a must for financial institutions. This integration makes for a seamless payments process for members of credit unions utilizing Portico,” said Greg Pesci, MessagePay’s President. Looking ahead, MessagePay plans to implement additional loan type payments options and single sign on capabilities. These advancements will continue to equip credit unions with secure and convenient tools to elevate their member engagement strategies and drive exceptional results.

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