NUMERICA HIRES VP OF DIGITAL EXPERIENCE SUPPORT

Clif Jenkins has been hired as vice president of digital experience support at Numerica Credit Union. Clif will lead Numerica’s digital workforce management, communication, and quality monitoring teams. He will also assist with the development and execution of digital member service roadmaps and expanding service channels for members.

Jenkins has 25 years of experience in the financial industry. He previously worked at Cenlar as its contact center technology manager.

"Clif brings a wealth of knowledge that will further enhance our already top-notch digital products and services,” said Travis Simpson, Numerica chief retail and digital officer. “With his deep understanding of the digital landscape, Clif will drive significant growth and elevate the digital experience for our members."

Headquartered in Spokane Valley, Numerica serves the financial needs of more than 175,000 members. It invests earnings toward enhancing lives, fulfilling dreams and building communities in Eastern Washington, Central Washington and North Idaho. Membership is open to anyone who lives, works or worships in the state of Washington or North Idaho. With more than $5 billion in assets under management, Numerica is federally insured by NCUA and an Equal Housing Opportunity lender.