Synergent To Continue Hosting Jack Henry’s Symitar for Pioneer Valley CU

Synergent® is pleased to announce that Pioneer Valley Federal Credit Union has signed a new five-year agreement to renew its partnership with Synergent® for hosted Jack Henry™ Symitar® core processing and iPay Consumer Bill Pay™. The credit union also renewed its agreement with Synergent for integrated debit card services, statement processing, and check processing.

“Having a reliable partner like Synergent to host the solutions our members need is invaluable to us,” stated Anabela Grenier, President/CEO of Pioneer Valley FCU. “They operate as an extension of our team and they work hard to ensure we are providing the best possible service to our members. No matter the scenario, we know we can depend on Synergent.”

The credit union also uses Synergent to deliver additional service solutions through Jack Henry, including Opening Act™ and Remote Deposit Capture.

“We are grateful for the trust Pioneer Valley Federal Credit Union has placed in Synergent by extending our agreement for another five years,” said Scott Johnsen, Synergent’s Chief Relationship Officer. “Our unique partnership with Jack Henry allows us to provide Pioneer Valley with a variety of product solutions that will help them grow and remain competitive—all while delivering outstanding service to their members. The entire Synergent team is thrilled we can continue working with them in this capacity."

Pioneer Valley FCU, headquartered in Springfield, Massachusetts, has nearly 11,000 members and over $140 million in assets. The credit union is deeply rooted in Western Massachusetts’ rich history. Originating from the Springfield Massachusetts Post Office Employees, Pioneer Valley FCU has branched off and expanded to Select Employer Groups around the Pioneer Valley.