Velera’s TriVerity Announces Integrated Partnership with AKUVO

TriVerity, a Velera company, announced it has partnered with AKUVO, a technology company specializing in collections and credit risk. The integration will facilitate a seamless process for third-party charge-off collections through AKUVO’s cloud-based collections platform to help maximize credit unions’ recoveries from non-performing loans.

“We are thrilled to incorporate AKUVO's cloud-based capabilities into our comprehensive delinquency management suite through this partnership,” said TriVerity Senior Vice President, Client Service and Marketing Wendy Elieff. “This relationship will bolster TriVerity’s ability to efficiently recover charged-off accounts while providing credit unions with a single-source delinquency management solution that elevates the member experience.”

Built by a team of individuals with more than 20 years of experience, AKUVO employs a data-driven and behavior-based approach to credit risk and delinquency management. The addition of AKUVO’s platform, leveraging automation and analytics, will enhance TriVerity’s offerings by providing advanced guidance and improving workflow through continuous connections with core processors, credit bureaus, payment providers, text messaging services, legal resources and more.

“We are pleased to partner with TriVerity to provide a seamless process for third-party charge-off collections, ultimately strengthening collectability and revenue benefits for credit unions,” said AKUVO SVP of Relationships Mike Ruggiero. “Through this partnership, the integration of AKUVO’s efficiency-focused collections platform will generate operational insights and support TriVerity in optimizing charge-off strategies.”

For over three decades, TriVerity has been recognized as the industry’s leading expert for third-party collections of all loan types. The organization is known for building partnerships that result in reduced delinquency, prioritizing service excellence and guiding borrowers in the resolution of delinquencies.

In addition to its third-party offerings, TriVerity – in partnership with Velera – provides first-party collection staffing solutions for financial institution collection departments to minimize losses on their delinquent active loan portfolio. TriVerity’s comprehensive delinquency management suite of services, payment portal and client support work together to minimize losses from unpaid loans.