Consumer Loan Manager

Are We the Place for You?
At Aerospace Federal Credit Union ($428M; El Segundo, CA), we’re focused on delivering smart financial solutions and an exceptional member experience. As we continue to grow and evolve, we’re investing in our lending capabilities, strengthening our operations, and empowering our team to make a meaningful impact.

We’re looking for a Consumer Loan Manager who thrives in a collaborative, fast-moving environment and is passionate about developing people, improving processes, and delivering results. If you enjoy leading teams, solving complex lending challenges, and driving operational excellence, this is an opportunity to step into a highly visible and impactful role.

Is This the Career for You?
As Consumer Loan Manager, you will lead all aspects of consumer lending, including underwriting, processing, funding, and HELOC administration. You’ll ensure loans are handled efficiently, decisions are made with confidence, and members receive a seamless, transparent experience from application through closing. You conduct quarterly employee performance reviews and ensure that annual written evaluations are completed and delivered in a timely manner. This is an on-site position based in El Segundo, California, reporting to the VP Member Services.

You’ll coach and develop a high-performing team, oversee pipeline performance, and step in on complex or escalated loan scenarios. At the same time, you’ll ensure strong compliance with National Credit Union Administration (NCUA) guidelines and key regulations, including Regulation Z, Equal Credit Opportunity Act, Fair Credit Reporting Act, and Real Estate Settlement Procedures Act.

This role also offers the chance to think beyond day-to-day operations. You’ll monitor portfolio performance, identify trends, and recommend improvements that enhance efficiency, strengthen credit quality, and support growth. Your leadership will directly influence both team success and member satisfaction.

Help Us Get to Know You
Candidates should have a minimum of five years of experience in consumer lending, including underwriting and operations, along with at least two years in a supervisory or management role. They should possess a strong understanding of HELOCs, consumer lending regulations, and credit union operations. A bachelor’s degree in business, finance, or a related field is preferred, though equivalent experience will be considered.

Just as important, you’re a strong communicator and team builder who can balance speed with sound judgment. You’re comfortable working in a fast-paced environment, using data to inform decisions, and continuously looking for ways to improve both performance and the member experience.

This is an opportunity to make a meaningful impact within a growing, member-focused organization.

The salary range for this position is $95,000–$115,000, commensurate with experience.