President/Chief Executive Officer

Are We the Place for You?
Plexcity is seeking its next President/CEO to lead the organization into its next phase of growth and innovation following the retirement announcement of Tony Kitt, the organization’s founding President/CEO. Plexcity serves as a strategic partner in the credit union industry, delivering comprehensive back-office operational support that enables its clients to focus on what matters most – serving their stakeholders. Through its collaborative approach and commitment to operational excellence, Plexcity has established itself as a trusted and highly valued resource for its clients.

Plexcity operates at the intersection of service, efficiency, and innovation, providing scalable solutions that strengthen the operational backbone of its partners. The organization’s culture is rooted in partnership, responsiveness, and a deep understanding of the credit union philosophy. This is a unique opportunity to lead an organization that plays a critical, behind-the-scenes role in helping credit unions thrive while advancing service delivery across the industry.

Is This the Career for You?
Plexcity is more than a service provider. It is a mission-driven organization that amplifies the ability of organizations to better serve stakeholders and deliver exceptional member experiences. The next President/CEO will embrace this mission and bring a forward-thinking, collaborative leadership style to further enhance Plexcity’s value proposition. This individual will work closely with the Board of Directors, clients, and strategic partners to define and execute a vision that supports sustainable growth, operational excellence, and continued innovation in service delivery.

As President/CEO, you will be responsible for guiding the organization’s strategic direction, strengthening client relationships, and ensuring that Plexcity remains responsive to the evolving needs of its clients and the stakeholders they serve. A strong understanding of small business and league operations, shared services models, and the broader financial services landscape will be critical. Your ability to lead high-performing teams, foster a culture of accountability and service, and identify opportunities for expansion and enhancement of services will position Plexcity and its partners for long-term success.

This role offers an outstanding opportunity for a dynamic and strategic executive to lead a purpose-driven organization with significant industry impact. Your leadership will help ensure Plexcity continues to deliver efficient, high-quality solutions while adapting to emerging trends, regulatory considerations, and technological advancements. Strong communication skills, business acumen, and a relationship-first mindset will be essential as you engage with stakeholders and guide the organization forward, helping each client find their own path to maximum success.

Help Us Get to Know You
If this opportunity aligns with your experience and aspirations, we encourage you to introduce yourself. Please submit a resume (or a link to your LinkedIn profile) highlighting your professional background and educational credentials. We are seeking a proven executive leader with at least 10 years of senior management experience within the credit union system, financial services, or a related shared services environment. Demonstrated success in strategic leadership, operations management, and client relationship development is essential.

A Bachelor’s degree is required. Advanced education or industry certifications are strongly preferred. A track record of industry involvement and thought leadership will further distinguish candidates.

The starting salary range for this position is $325,000 to $400,000 annually.