AKUVO has announced that Connexus Credit Union has selected the AKUVO collections platform. Connexus, a $4 billion financial institution headquartered in Wausau, Wis., serves more than 465,000 members nationwide. With a strong commitment to integrity and transparency, Connexus delivers high-value, innovative financial solutions designed to empower member-owners while driving sustainable growth.
Following rapid organizational growth and an expanding portfolio, Connexus sought a collections solution with powerful automation, robust reporting, specialty account management and strong support for digital channels. The AKUVO platform will provide this dynamic institution with scalable workflows, real-time insights and flexible tools designed to increase efficiency and improve outcomes for both staff and members.
“We are committed to serving members with empathy and clarity, while also safeguarding member assets,” said Brian Gourlay, Senior Vice President of Credit Risk Management at Connexus Credit Union. “We are pleased to use a platform that will scale with us, automate routine processes and deliver clear performance visibility.”
“Connexus has built a remarkable, member-first organization, and we’re excited to help them take their collections strategy to the next level,” said Steve Castagna, Chief Growth Officer of AKUVO. “The AKUVO platform is built for high-growth institutions, achieving better efficiency through automation, strengthening decision-making with deep reporting and supporting digital engagement that meets members where they are.”