The Defense Credit Union Council (DCUC), in partnership with Best Innovation Group (BIG), announces the successful conclusion of the inaugural CU Unplugged, a first-of-its-kind event designed to transform how credit union leaders connect, collaborate, and innovate.
Held March 30–April 2, 2026, and hosted by Signature Sponsor Visa at its Market Support Center in San Francisco, CU Unplugged introduced a bold new format with no preset agenda, keynote speakers, or passive sessions. Instead, a curated group of credit union leaders, technologists, and innovators led real-time discussions, driving conversations and shaping outcomes collaboratively.
“CU Unplugged is about elevating the voices of those doing the work every day,” said DCUC President/CEO Anthony Hernandez. “This event created space for meaningful, unscripted dialogue around the complex challenges facing our industry.”
Participants engaged in dynamic conversations on key issues including AI governance and cybersecurity, payments and digital member experience, emerging threats, and operational challenges.
“Innovation happens through open, honest dialogue,” said John Best, CEO of Best Innovation Group. “CU Unplugged created an environment where ideas could turn into action, helping shape the future of credit unions.”
Related Articles:
How BIG AI Helps Utah Community Credit Union Pull Off a Merger-Tech Conversion in Record Time DCUC hosts engaging Defense Matters 2026