Hartford Federal Credit Union is pleased to announce the appointment of James Kane as its new Senior Vice President – Operations. In this role, Kane will lead the Credit Union’s day-to-day operational functions, including branch operations, compliance, marketing, business development, and member services, while working closely with executive leadership to drive strategic growth. With a proven track record in operational excellence and a member-focused mindset, Kane brings the experience and vision needed to support Hartford FCU’s continued success as a safe, financially sound credit union serving the communities of Hartford, Middlesex, and Tolland counties.
“We’re thrilled to welcome James as our new Senior Vice President – Operations,” said Beth Mazza, Executive Vice President of Hartford Federal Credit Union. “His leadership and commitment to operational excellence and innovation will help us continue to deliver exceptional value and service to our members. We’re excited for the contributions James will bring as we build for the future.”
James Kane is a seasoned operations leader with over 15 years of experience improving performance, streamlining processes, and elevating customer experience across the banking industry. He holds an MBA with a focus in management from the University of Hartford, bringing both strategic insight and practical expertise to every challenge. Known for his people-first leadership style and commitment to continuous improvement, James joins Hartford Federal Credit Union as Senior Vice President – Operations, where he will help drive innovation, operational excellence, and member-focused growth.
“It’s a privilege to join Hartford Federal Credit Union and help shape operations that support our mission,” said James Kane. “I’m excited to empower our team and elevate the member experience.”
The search was completed in partnership with Humanidei.