AKUVO today announced a strategic investment from Vista Equity Partners (“Vista”), a global technology investor that specializes in enterprise software. The investment aims to significantly accelerate AKUVO’s artificial intelligence (AI) strategy and further its mission to modernize collections and risk management for financial institutions.
“This partnership with Vista is a transformative step for AKUVO and a major leap forward for the industry,” said Jay Mossman, Founder and CEO of AKUVO. “AI isn’t just a buzzword—it’s the key to helping financial institutions act faster, work smarter and deliver better results. With Vista’s support, we’re accelerating our roadmap and delivering the tools our customers need to manage risk with greater precision and agility.”
As financial institutions navigate evolving consumer behavior, regulatory pressures and economic uncertainty, AI has become a critical differentiator. This investment positions AKUVO to fast-track the development and deployment of advanced AI-driven solutions, including agentic AI capabilities, within its collections platform, empowering AKUVO customers and their account holders with smarter automation, insight-driven communication, real-time risk visibility and increased operational efficiency.
AKUVO’s vision for AI has always gone beyond automation. The company was created to develop a collections product to empower its users to analyze data, identify and flag loan risk, predict borrower behavior, prioritize accounts based on likelihood of repayment and engage borrowers with personalized outreach strategies. Today, more than 150 credit unions and banks rely on these innovations to help improve cure rates, reduce operational costs and strengthen long-term portfolio performance for credit unions, banks and other lenders.
“AKUVO is tackling a critical pain point for credit unions and banks with purpose-built software that combines automation, analytics and compliance functionality in a highly intuitive solution,” said Rachel Arnold, Co-Head of the Endeavor Fund and Senior Managing Director at Vista Equity Partners. “We’ve been impressed by AKUVO’s team, momentum and product vision, and we’re thrilled to support their next phase of growth.”
The investment has also earned support from existing AKUVO investors, including the $8.2 billion Michigan State University Federal Credit Union (“MSUFCU”), based in East Lansing, Mich.