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Southeast Financial Credit Union Signs New Core Agreement with Synergent

Synergent will deliver Jack Henry™ Symitar® core processing and additional solutions to Southeast Financial Credit Union

Synergent® is pleased to announce that Southeast Financial Credit Union has signed a new ten-year agreement for hosted Jack Henry™ Symitar®core processing. 

This strategic partnership will empower Southeast Financial Credit Union to optimize their financial service offerings and enhance operational efficiencies with a reliable, scalable foundation designed to support its growing membership.

“We are thrilled for the opportunity to partner with Synergent and Jack Henry, allowing us to serve our members more efficiently and in new, dynamic ways,” said John Jacoway, CEO of Southeast Financial Credit Union. “Streamlining processes and creating new product offerings to help us better engage our members and enhance their experience will allow Southeast Financial to be the cornerstone for their financial future. With Synergent’s support, we are confident in our ability to drive innovation, expand our capabilities, and continue providing exceptional service for years to come.”

In addition to core processing, Southeast Financial Credit Union has also signed a ten-year agreement for Synergent’s statement processing and WyCom laser check printing. 

“We were excited to give Southeast Financial Credit Union a sense of the value of a Synergent partnership, even before they signed their contract,” said Randy Stolp, President of Synergent. “To meet their ambitious timeline, we worked closely with their team on multiple aspects of our proposal simultaneously and even initiated pre-implementation work ahead of the agreement. This proactive approach demonstrated both our organizations’ commitment to a truly collaborative relationship. We are honored to support Southeast Financial Credit Union in their mission to enhance efficiency and provide new, dynamic solutions for their members. By combining our expertise with their vision for growth, we will help them expand their capabilities and strengthen the services they offer. This partnership is built on collaboration, innovation, and a shared commitment to delivering exceptional member experiences for years to come.” 

Southeast Financial Credit Union, headquartered in Franklin, Tennessee, has over 38,000 members and more than $450 million in assets. Its field of membership includes individuals who live, work, worship, attend school, or volunteer in a qualifying Tennessee or Kentucky community; live, work, worship, attend school, or volunteer in Tishomingo or the City of Corinth, Mississippi; are employees or retirees of a Southeast Financial Select Employee Group (SEG); or join Autism Tennessee, a qualifying organization, by making a one-time donation.

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