AKUVO‘s new partnership with COCC is worth paying attention to.
AKUVO—think of them as the tech-savvy problem-solvers behind cloud-native, AI-powered collections platforms—just joined forces with COCC, a major player in core banking technology for community financial institutions. The result? COCC clients now have direct access to AKUVO’s Intelligent Collections platform through COCC’s authorized third-party ecosystem.
Why This Matters
Collections has gotten complicated. Really complicated. Community banks and credit unions need tools that actually work in the real world, not just in a sales demo. AKUVO’s platform was built specifically to help collections teams manage portfolios more effectively, get better recovery outcomes, and streamline operations without needing a computer science degree to figure it out.
The secret sauce? A combination of AI-driven automation, smart workflows, and multi-channel engagement that gives teams full visibility across the entire collections lifecycle. Translation: your team can see what’s happening, make better decisions faster, and actually get results without drowning in manual processes.
What the Partnership Brings to the Table
“Community banks and credit unions place a high level of trust in COCC, and that trust carries real weight,” explained Mike Ruggiero, EVP Product and Partner Strategy at AKUVO. “When a COCC client chooses AKUVO, they benefit from a collaborative partnership and a well-integrated experience that helps accelerate time to value.”
Elizabeth Caplan, SVP and Chief Transformation Officer at COCC, put it simply: “We believe our clients achieve their best outcomes when they have the right technology behind them. By adding AKUVO to our ecosystem, we’re giving them a powerful and efficient way to approach collections while staying focused on serving their communities.”
The Bottom Line
This partnership gives community financial institutions something they desperately need: a way to tackle one of banking’s toughest operational challenges without losing sight of what matters most—serving their members and communities. By combining COCC’s trusted core banking expertise with AKUVO’s modern collections technology, institutions get a foundation that’s both solid and smart.
And in an industry where the right tools can mean the difference between thriving and just surviving, that’s the kind of partnership that actually moves the needle.
Related:
AKUVO Picks Up 11 New Customers in Q1 2026 as Financial Institutions Ditch Legacy Collections Tech AKUVO Announces Technology Partnership with TransUnion to Bring Advanced Scoring Data into Its Collections Platform