When IBEW 26 Federal Credit Union decided it was time for a website refresh, they needed something that worked as hard as their members do.
Enter OMNICOMMANDER, who just launched a completely redesigned digital experience for the credit union. Think of it as a digital branch that actually gets what working people need: quick access, straightforward tools, and zero runaround.
Self-Service That Actually Serves
The star of the show? Expanded self-service options that let members handle their business on their own time. We’re talking secure online forms for everything from loan applications to wire transfers, document uploads to address changes. Basically, all those tasks that used to mean taking time off work or squeezing in a branch visit during lunch can now happen from your phone while you’re waiting for your coffee to brew.
IBEW 26 FCU serves union workers and their families across Washington, D.C., Maryland, and Virginia—communities that have built their reputation on showing up and getting the job done. The new website mirrors that same reliability, just in digital form.
More Than Just a Pretty Interface
Sure, the site looks good (because who wants to navigate something that looks like it was designed in 2003?), but the real upgrade is how it works. Members can quickly find loan information, check current rates, jump into online or mobile banking, verify membership eligibility, and access financial resources without clicking through a maze of pages.
“IBEW 26 FCU has a great story, and our job was to make sure their website told it,” said Eric Isham, Founder and CEO of OMNICOMMANDER. “The new digital branch provides a better experience built specifically around their credit union, their members, and their community. I’m incredibly proud of what our teams created together.”
Banking That Actually Powers Communities
The credit union’s tagline is “Banking That Powers Strong Communities,” and the new website reinforces that message by making financial services more accessible. Because here’s the reality: when hardworking people can manage their money more easily, they have more time and energy for everything else that matters.
Joshua Urbick, CEO of IBEW 26 Federal Credit Union, put it simply: “Our members are hardworking people who expect their credit union to be dependable, straightforward, and there when they need us. This new website gives us another way to deliver on that promise. Members can find what they need faster, complete more requests online, and connect with our team while still experiencing the strong sense of community that has defined IBEW 26 FCU for decades.”
Translation? Better tech, same heart. Which, when you think about it, is exactly what good digital transformation should look like.