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January 2025

Cooperative Credit Union Association Partners with Posh to Democratize AI for Credit Unions of All Sizes

The Cooperative Credit Union Association (CCUA) announces an innovative partnership with Posh, a leading provider of artificial intelligence (AI) solutions tailored to credit unions. Posh AI assistants empower frontline staff and transform member interactions, enabling credit unions to deliver exceptional service. This collaboration aims to empower small and mid-sized credit unions by making advanced AI […]

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BCU, AviaryAI Partner To Revolutionize Member Services Through AI Following Hurricane Relief Outreach

BCU and AviaryAI are excited to announce a significant strategic partnership as BCU invests in AviaryAI, a cutting- edge AI startup specializing in AI communications for financial institutions. This partnership emerges after a highly successful collaboration during the recent hurricane relief efforts, which demonstrated the profound impact of outbound AI voice agents on member support.

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IDB Global Federal Credit Union Selects Jennifer Vinciguerra as Chief Human Resource Officer

IDB Global Federal Credit Union proudly announces Jennifer Vinciguerra as its new Chief Human Resource Officer (CHRO). Vinciguerra will lead the Credit Union’s human resources strategies, overseeing talent development, employee engagement, and organizational culture while driving innovation to support the needs of its diverse workforce. Collaborating closely with the executive team, she will align HR

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Vantage West Credit Union Recognized By Newsweek As One Of America’s Best Regional Credit Unions 2025

This award recognizes Vantage West’s impact and commitment to delivering exceptional member service, innovative financial solutions, and dedication to the community. Vantage West Credit Union has been recognized by Newsweek as one of America’s Best Regional Credit Unions in 2025 for the second year in a row. Newsweek and Plant-A Insights Group recognized top credit

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Utah First Credit Union Names Chad Dilley as Chief Operating Officer

Utah First Credit Union is excited to announce Chad Dilley as its Chief Operating Officer (COO). With two decades of financial leadership, Chad has a proven record of innovative banking solutions, excellent customer and employee experiences, and business growth. His expertise uniquely positions him to further Utah First’s mission of providing personalized, judgment-free financial experiences

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Enabling the Tech Community to Build a Stronger Financial Future: First Tech Introduces \’Envision Future Finance\’

Helping the people of tech navigate ever-changing economic markets through personalized consultations and roadmap strategies First Tech Federal Credit Union (First Tech) announced the launch of its new \”Envision Future Finance™\” program starting in the heart of Seattle\’s tech community, which will expand into other U.S. tech-centric areas. Like innovation, the economy and market forces never

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Aria Savings: Canada’s First and Only Credit Union Brand for Persian Canadians Launches Today

Community Savings Credit Union is proud to announce the launch of Aria Savings, a new division that is the first and only credit union brand in Canada for Persian Canadians and Farsi-language communities. Created in collaboration with these communities, Aria Savings aims to address the unique financial challenges that many Persian immigrants, newcomers, and refugees

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Through Financial Education, Charitable Giving and Volunteerism, Virginia Credit Union Showcases Community Commitment

VACU Reaches 100,000 Individuals Through Financial Education Initiatives; Donates More Than $1 Million to Charitable, Community Groups To address member and community needs, Virginia Credit Union last year provided more than $1 million in financial support for various charitable and community causes, volunteered 2,500 hours at local nonprofits and organizations, and reached more than 100,000

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