Glia’s Digital Interaction Solutions Now Available within Lumin’s Digital Banking Platform via New Partnership
Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, has…
Acadia Federal Credit Union Drives New Efficiencies by Centralizing Member Service on the Glia Interaction Platform
Acadia Federal Credit Union has digitally transformed member services with Glia, adding convenient digital-first service options and centralizing its…
Unitus Community Credit Union Launches Spanish-Language Chatbot with Glia
Glia has partnered with $1.7 billion-asset Unitus Community Credit Union to successfully launch a Spanish-speaking chatbot.
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4 Words for Credit Union Member Service: Holistic, End-to-End Interaction Strategy
Credit unions don’t have a chatbot strategy and a phone center strategy and a video strategy and branch strategy. It’s really…
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Glia Earns Great Place To Work Certification™ for Third Year in a Row
Glia has been Certified™ by Great Place To Work® for the third year in a row. The award is based entirely on employee feedback about their experience working at Glia.
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Glia and Illuma Partnership Brings Seamless Voice Authentication to Customer Interactions
Evans Bank and WyHy FCU among first to deploy Illuma Shield™ on Glia Interaction Platform
WyHy Federal Credit Union Transforms Member Account Security with Rapid Deployment of Illuma Shield Voice Authentication on Glia Platform
Wyoming based credit union implements state-of-the-art voice verification software on Glia Interaction Platform to secure member transactions in the call center
New Powerful Moves in The Credit Union Industry
Glia continues to grow its leadership team by appointing a new Executive Vice President of Sales, a Texas Trust Credit Union employee has been chosen as the 2023 Young Professional of the Year, and Redwood Credit Union announced new changes to their board of directors and much more…
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Unitus CCU and Glia Partner on First-in-the Northwest Spanish-Language ChatBot
Unitus Community Credit Union is proud to announce it is the first Oregon-headquartered credit union to offer a Spanish-language ChatBot
Unitus CCU and Glia Partner on First-in-the Northwest Spanish-Language ChatBot Read More »
Expedition Credit Union Unifies Digital and Phone on Single Platform with Glia
Expedition Credit Union has delivered a unified member service experience that supports all live engagements on the Glia Interaction Platform with Glia Call Center and Glia Digital Customer Service.
Expedition Credit Union Unifies Digital and Phone on Single Platform with Glia Read More »