Consumer Loyalty to Finance Companies Fell Sharply During Pandemic, according to S&P Global Mobility
Captives, banks, and many credit unions saw declines in return-to-market loyalty, and many have yet to recover.
Special report from S&P Global Mobility: Auto-finance delinquencies rise past Great Recession peak, but…
The surge is concentrated primarily in subprime, with remaining categories remaining near historic norms. Tightening credit means recent-vintage loans should stabilize the market.