First-time CEO Michael Peters shares his journey to the top
And how he’s setting up Regional Federal Credit Union for the future Replacing a 39-year CEO is a huge lift. […]
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Why Credit Unions Are Underinvesting in PR—and Why That Matters in an AI-Driven World
Most credit unions have a marketing person. Few have a PR strategy. That distinction matters more than ever in an
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The Credit Union Brand Problem & How Making PR a Priority Can Help Fix It
Less than one-third of Americans can tell you what a credit union does. After a century of “People Helping People,”
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Auto Loan Fraud Got Smarter With AI – So Has Credit Unions’ Ability to Detect
Auto loan fraud jumped to 24% of loan defaults last year. Why? AI has advanced to the point it can
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The NCUA wants to make credit union conversions to banks easier. WTH?
Sarah Snell Cooke, Founder/CEO, The Credit Union Connection The NCUA’s so-called deregulation project is not simply the agency getting out
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Americans’ shrinking safety net must be a credit union leadership priority
By William Wille, managing editor, The Credit Union Connection Tightrope walkers. We’ve all seen them. At circuses, street festivals, even in
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258,000 Jobs Disappear in July Jobs Report
Raising Questions and Opportunities for Credit Unions Sarah Snell Cooke, Founder/CEO, The Credit Union Connection The U.S. labor market hit
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Making the Most of Credit Union and Vendor Negotiations
Credit unions often rely on third-party vendors to provide certain services to members. However, when partnering with these vendors, credit
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Credit Unions Can’t Fall Behind in Payments Technology
Payments are an area of financial services that is rapidly evolving. Digital payment services and apps are incredibly popular, and
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Get Shit Done! Rallying Cry for Credit Unions at the Underground Collision with Money 20/20
Sue Mitchell, CEO of Mitchell, Stankovic & Associates and founder of the Underground, sat down with The Credit Union Connection