According to Forrester\’s (Nasdaq: FORR) US 2022 Customer Experience Index (CX Index™) rankings, CX quality fell for 19% of brands in 2022 — the highest proportion of brands to drop in one year since the inception of the survey. In addition, CX quality has fallen back to early 2020 levels, reversing gains made in 2021.
Digitunity, a national non-profit organization that connects low-income people with the computer donations they need, announced that Alliant Credit Union has signed The Corporate Pledge to End the Digital Divide
Alliant First to Sign Digitunity\’s Corporate Pledge to End Digital Divide Read More »
Chimney™, a leader in financial guidance for the digital age, today announced the addition of three credit unions to its platform, bringing the total number of credit unions to over 20 and growing fast.
Chimney Adds 20+ Credit Unions to its Platform to Improve Member Experience Read More »
PenFed Credit Union, the nation\’s second-largest federal credit union, furthered its commitment to the military community with a $50,000 donation to the Armed Services Arts Partnership (ASAP) to help veterans thrive through the arts.
The National Credit Union Administration (NCUA) has extended its approval for a new charter application for Diverge, a Proposed Federal Credit Union (PFCU), whose mission is to advance economic empowerment for historically marginalized and unbanked communities
Through the first three months of 2022, there were some shifts in the automotive finance market, most notably, significant growth for credit unions. According to Experian’s State of the Automotive Finance Market: Q1 2022 report, credit unions amassed 22.06% of the total automotive finance market, up from 18.55% a year prior.
Credit Unions Amass Largest Share of the Automotive Finance Market in Five Years Read More »
This year\’s edition of the Polish & Slavic Federal Credit Union\’s Scholarship Program, which has supported the educational dreams of the Polish-American youth since 2001, set two significant records. 488 young PSFCU members were granted scholarships this year,
Record Scholarship Amount for a Record Number of Students Read More »
OnPoint Community Credit Union is celebrating the one-year anniversary of opening 20 new branches inside Fred Meyer stores
PenFed Credit Union and the Washington Nationals Major League Baseball team have partnered to give PenFed members 10% cash back on all in-stadium merchandise and concession purchases at Nationals Park when they use a PenFed credit card
Charlotte Metro Federal Credit Union (CMCU) has announced that President/CEO Bob Bruns will retire as CEO. The Board of Directors named Eric Gelly President and CEO, effective May 1, 2022. Bruns will continue to serve the credit union as Senior Advisor to the CEO until his effective retirement on Oct. 31, 2022.
Charlotte Metro Credit Union CEO Bob Bruns Announces Retirement Read More »
