Loyalty CU Cuts Chat Wait Times by 40%
You log into your banking app, start a chat with customer service, and then—plot twist—they need to verify it’s actually […]
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How 250 Credit Union Volunteers Are Teaching 14,500 New Mexico Kids the Money Skills Schools Often Skip
Here’s a stat that might surprise you: most kids graduate high school without learning basic budgeting skills. Wild, right? But
Auto Loan Fraud Got Smarter With AI – So Has Credit Unions’ Ability to Detect
Auto loan fraud jumped to 24% of loan defaults last year. Why? AI has advanced to the point it can
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First Harvest CU Is Turning Green Ribbons Into Mental Health Support— And You Can Help
May is Mental Health Awareness Month, and First Harvest Credit Union isn’t just acknowledging it with a social media post
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CDFI Credit Union Leaders: Your People Are Gathering in Columbus This May
Leading a CDFI credit union can feel a little lonely sometimes. You’re juggling mission and margin, trying to deploy capital
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After a Decade of Building Something Special, Plexcity’s Tony Kitt Is Hanging Up His CEO Hat
Here’s how you know someone’s made a real impact: when their retirement announcement reads less like “so-and-so is leaving” and
How Corporate Central Is Backing Credit Unions Before They Even Exist
Starting a credit union from scratch is kind of like trying to open a restaurant—except the health inspector is also
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This Seattle Credit Union Is Handing Out $50K to Small Businesses and Nonprofits—Here’s How to Get Yours
If you’re running a small business or nonprofit in Washington State and could use some extra cash (and honestly, who
Opportunity Knock$ Takes CU Community Impact Story Straight to Congress
Picture this: over a hundred advocates, lawmakers, and financial leaders packed into a room on Capitol Hill Tuesday night, united
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The NCUA wants to make credit union conversions to banks easier. WTH?
Sarah Snell Cooke, Founder/CEO, The Credit Union Connection The NCUA’s so-called deregulation project is not simply the agency getting out
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